Privacy policy
🔒 Privacy Policy
At Donara, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you place an order or interact with our website.
1. Information We Collect
To process your order and provide a smooth shopping experience, we may collect the following information:
Name
Phone number
Email address
Shipping address
Images, names, messages, or designs shared for product customization
2. How We Use Your Information
Your information is used only for order-related and service-related purposes, including:
Processing and delivering your orders
Contacting you regarding your order or customization details
Providing customer support
Improving our products, services, and customer experience
3. Image & Design Privacy
Any images, names, messages, or designs shared by you are used only for creating your customized Donara product.
We do not sell, rent, or misuse your images or personal designs.
Your customization details are used only for order fulfillment.
Only authorized team members involved in processing your order may access this information.
4. Data Protection
We take reasonable steps to keep your personal and order-related information safe.
Your data is handled securely and responsibly.
Only authorized team members may access customer information.
We do not knowingly share your personal data for unrelated purposes.
5. Third-Party Services
To complete your order, we may share limited necessary information with trusted third-party service providers, such as:
Courier and delivery partners
Payment processing partners
Website and order management service providers
These details are shared only when required for order processing, delivery, payment, or customer support.
6. Your Consent
By placing an order on our website, you agree to this Privacy Policy and allow Donara to use your information only for order fulfillment, communication, and service improvement.
7. Contact Us
For any privacy-related questions or concerns, you can contact us at:
📧 donaragift@gmail.com